solution:123

solution:123

solution:123

eCommerce mangement

customer service

Tap into outstanding customer service from trained individuals that match your brand. Leverage a custom, global team that serves as an organic extension of your existing in-house support. Best of all, quickly ramp up or down depending on seasonality or volume – no per agent commitment required.

24-hours or less SLA response time

Focus on eCommerce

Phone, Email, Chat options

Integration with major help desk software

Bespoke training based on brand voice and guidelines

Experience servicing clients offering guarantees and lifetime warranties

Custom reporting and weekly status meetings

Brand bible creation

Video tutorials for onboarding and training

Chargeback support including evidence submission

Exchanges, returns, change of address, etc.

Dedicated manager to oversee all agents

is your brand ready for global access?

access us

Thank you for expressing interest in our services. A member of our team will reach out to you within 48hrs.
is your brand ready for global access?

access us

Thank you for expressing interest in our services. A member of our team will reach out to you within 48hrs.
is your brand ready for global access?

access us

Thank you for expressing interest in our services. A member of our team will reach out to you within 48hrs.
is your brand ready for global access?

access us

Thank you for expressing interest in our services. A member of our team will reach out to you within 48hrs.

1-877-30-ACCESS

info@brandaccess.com

900 High Street
Palo Alto, CA 94301

Joop Geesinkweg 501
Amsterdam-Duivendrecht 1114AB

| © 2024 Brand Access. All rights reserved.

1-877-30-ACCESS

info@brandaccess.com

900 High Street
Palo Alto, CA 94301

Joop Geesinkweg 501
Amsterdam-Duivendrecht 1114AB

| © 2024 Brand Access. All rights reserved.

1-877-30-ACCESS

info@brandaccess.com

900 High Street
Palo Alto, CA 94301

Joop Geesinkweg 501
Amsterdam-Duivendrecht 1114AB

| © 2024 Brand Access. All rights reserved.

1-877-30-ACCESS

info@brandaccess.com

900 High Street
Palo Alto, CA 94301

Joop Geesinkweg 501
Amsterdam-Duivendrecht 1114AB

| © 2024 Brand Access. All rights reserved.